The Apreva Difference
Lower Patient / Nurse Ratio
Apreva Hospice is a nurse driven organization, which means Registered Nurses are at the leadership helm of the company, placing patient safety and satisfaction at the forefront. Our Registered Nurse Case Managers have substantially lower patient to nurse ratios than other hospices in the county and the industry as a whole. We believe our work is so vitally important that nurses should not be rushed during their visits and should have ample time to address every patient need or concern.
Local Nurses Standing By
Apreva nurses are centrally located in San Diego County so they may be more reactive for emergency visits. During after-hours and weekend periods, you will NOT need to wait for a nurse to be contacted, as every call is answered by a nurse located in San Diego, who will be eagerly waiting to help. Many other healthcare organizations source those calls to out of state or out of country call centers.
Apreva Hospice is locally owned, locally grown, and locally operated by healthcare providers right here in San Diego County. It is NOT a small sliver of some huge healthcare system where patients are just numbers. Apreva takes pride in caring for our neighbors; we see you in the local market, at social events, at church, or at sporting events. Because you are our neighbors, we want to provide the very best care available.
Fully Staffed 24/7/365
Apreva nurses are waiting in our centrally located office in San Diego County to ensure patients receive a rapid response for emergency situations 24 hours a day, 7 days a week, 365 days a year. When a patient has uncontrolled symptoms during the night, they should not wait for a call-back from a nurse. Apreva cares for patients like they are family, therefore we invest in maintaining nursing staff in our office, waiting to help around the clock.
Occasionally, patients may experience symptoms requiring greater attention. When this occurs, the patient may be eligible for a short-term level of care referred to as Continuous Care. While on Continuous Care, a nurse or certified home aid would provide care at the bedside of the patients home. Depending on each patient’s individual needs, this bedside care may range from a minimum of 8 to a maximum of 24 hours a day until the symptoms are controlled. Once the patients symptoms are managed, the patient would return to the previous level of care as mandated by federal regulations.
Joint Commission Accreditation
Apreva Hospice is one of the few hospices in San Diego county accredited with the honorable title of Joint Commission Certified, the gold standard in healthcare. An accreditation from Joint Commission shows deep commitment to every patient’s end of life experience, assurance of strong interdisciplinary case management, and a robust patient safety program. Apreva Hospice is re-accredited every two years through a stringent and highly regulated survey process with requirements well beyond the state and the federal minimum standards to which other are held.